All information on this website is for the use of Auto Appraisal Group’s (AAG) clients and may not be copied or downloaded without the express permission of AAG.

All information on this website is copyrighted material and unauthorized use may violate copyright, trademark, or registration laws.

Third-party links are provided for the convenience of our clients and do not constitute endorsement by AAG.

Privacy Policy – All auto appraisal and prepurchase inspection results are confidential and will not be disclosed to third parties without the permission of the client. Click here to view our complete privacy policy.

Refund Policy – No refunds are given after services have been provided.

Cancellation Policy – If an order is cancelled after an agent has made a confirmed appointment there is a $25 cancellation fee. If an order is cancelled within less than 24 hours of a confirmed appointment, there is a $125 cancellation fee plus any expenses incurred which could include time and travel.

Limited Liability. ALL VEHICLE APPRAISALS AND INSPECTIONS ARE MADE WITH THE UNDERSTANDING THAT THE AUTO APPRAISAL GROUP, VEHICLE APPRAISER AND INDEPENDENT AGENT ASSUME NO LIABILITY WITH RESPECT TO ANY ACTION THAT MAY BE TAKEN ON THE BASIS OF THIS INSPECTION OR APPRAISAL AND IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. ANY ACTION OR DECISION YOU MAKE IS AT YOUR SOLE RISK.

Nature of Services – AAG appraisals and inspections do not include matters that might become apparent from disassembling of parts or from the repeated use of the vehicle. Our inspection service is a visual inspection of those areas that are accessible and observable. Some problems may not be evident during the information gathering process.

AAG does not give an opinion of whether or not to buy a vehicle. The purchasing decision is solely the buyer’s responsibility. AAG’s inspection is not a substitute for any state inspections required to determine emission levels or the safety functions of the vehicle.

AAG does not warranty the seller’s vehicle. Any defects or issues discovered after the purchase of the vehicle, whether or not contained in AAG’s report, is limited to any warranty the seller may offer. Determining the existence of any warranty by the seller is the buyer’s responsibility.

The vehicle appraiser is not required to appear in court or give testimony regarding the vehicle appraisal or the appraised vehicle unless arranged prior to the event. All expenses incurred in connection with such court appearance shall be the responsibility of the party seeking such testimony.

AAG does not make any opinion to the legal status of the title of the vehicle, which is assumed to be good and marketable.

Information, opinions and statements given by the client or vehicle representative are considered trustworthy and the vehicle appraiser assumes no responsibility for their accuracy.

Resolution of Disputes – Mediation-Litigation – Any arbitration or mediation regarding any services provided by the Auto Appraisal Group must occur at a location of AAG’s choosing in the State of Virginia. AAG may seek injunctive or other appropriate relief in any state or federal court in the State of Virginia for any violation of AAG’s intellectual property rights. Any legal action arising from or related to  the use of AAG services is governed by the laws of the  State of Virginia, and the venue for any legal action in connection with AAG services shall be the state courts of Albemarle County, Virginia.